The Washington Post | Live Video CMS
Product Design, Strategy, Concept, UX Researcher
Sep 2021 - Feb 2022
Are we Live?
Goldfish is a video CMS built to support The Washington Post. This CMS supports workflows for Video Editors, Journalists, Live Video Editors, and The Assignment desk.
When it comes to Live Video, I ran into a few snags. The Live editors had issues navigating Live Videos efficiently. Breaking News stops for no one, Live editors included.
Editors needed a way to quickly sort, find, and organize upwards of 18 live-streaming events without missing a beat.
During the execution of the project, I was the main point of contact with PM and engineering on design and tech feasibility, project management, visual quality assurance, testing, and user validation.
I’m ready for my close up.
This redesign had to account for a few things:
Editors need to quickly find, schedule, or “Go Live” with only a moment’s notice.
Editors needed a way to quickly see what events are planned and what was scheduled for the day.
A busy news day could warrant various forms of coverage, Editors needed a way to search all live news events outside of the current video stream.
Live, Camera, Action.
The solution was to create a new navigation for the live experience.
This experience highlighted 4 key areas:
Live Now
Scheduled
Archive
Search
This new experience increased the Live editor’s ability to react to breaking news events.
If you’d like a full case study.